My 10+ Customer Service Commitment

As the REALTOR® you choose to exclusively represent you in the selling of your new home, I promise that I will:

1. Provide you with my 10+ Customer Service during the entire selling process including, taking the time to understand your wants, needs and expectations, returning your calls and emails the same day and being hones with you at all times.

2. Help you obtain the highest possible price for your house in the shortest amount of time.

3. Advise you on pricing and assist you with staging your home.

4. Implement my Exclusive Marketing Plan to market your house through as many channels as possible.

5. Coordinate the home showing process.

6. Present all offers and advise you on the terms and contingencies.

7. Negotiate offers on your behalf.

8. Schedule and coordinate completion of contingencies and inspections.

9. Monitor the buyer’s loan process. I pre-qualify potential buyers before presenting an offer, which usually includes a pre-qualification letter form the lender.

10. Coordinate and supervise the preparation of all closing documents after you accept a purchase agreement and guide you through the closing process.

My Exclusive Marketing Plan for Selling Your Home!

1. CMA– I submit a Market Analysis which informs you of the value of similar homes in your area and the amount of time it took for those properties to sell.

2. Staging and pricing strategies - Two things determine if, when and for how much a property will sell—Price and Condition! You have control over both. I guide you in getting your property in top-selling condition for a greater return on your investment, helping you remove every obstacle possible that might give a buyer a reason to walk away.

3. Photography - I will photograph your home to make featured views of your home available on computer and graphically designed publications. 98% of all consumers want multiple photos when viewing listings. 78% of buyers refuse to click on a listing if it has no photos.

4. Visual Tour - If you choose to I will prepare and pay for a professional visual tour of your home to be seen by Realtors and the public alike.

5. MLS - I enter your property into the San Antonio Multiple Listing Service which
covers all Bexar County. This exposes your property to over 8000 agents and their customers. A Realtor is the #1 way buyers learn about the home they purchase.

6. Avalar Listings - To give your property a more strategic and extensive Web presence, I enter your home into the Avalar Listing Service which markets your listing on thousands of websites including the popular real estate search engines Trulia and Google Base.

7. Enhanced Listing on Realtor.com - I provide the internet advertising of all listing on Realtor.com which is the #1 real estate site in the world. This gives millions of people access to your home. I pay for an “enhanced listing” that gives your property priority as a Featured Property identified by a revolving house and includes several pictures of your property in place of the standard one photo most agents submit.

8. Yard Sign - I place our Keller Williams Real Estate sign, along with telephone number and my personal rider sign on your property. This attracts the attention of all those who drive by. Directional signs are also used to alert passersby to your property within your neighborhood. The Keller Williams name has one of the best business reputations in North America. Our local office is the #1 real estate office in San Antonio per MLS statistics and has been for several years.

9. Homes and Land Magazine - I pay for your home to be advertised every single day until it is sold!

10. Lockbox – I supply a lockbox for easy access by agents. All appointments go through our office and I make sure clients are notified by the Centralized Showing
Service. Also, I maintain an electronic record of all Realtors who brought buyers inside the property.

11. Status Reports & Weekly Seller Updates – I will follow up on all showings and report this data to you verbally or in writing. The status report updates the client about market conditions and reports the general comments made by all buyers or agents who have viewed your home. I will update you weekly by phone or e-mail on the progress of selling your home.

12. Promotions - I guarantee to promote your home at all sales functions and team meetings at the local level, creating maximum exposure to all Realtors in the
community.

13. Financing - I educate and communicate all financing methods available to the
purchaser, thus helping sellers market their properties more effectively.

My Response Guarantee to YOU!

Unlike the average agent, I guarantee you a quick response to your telephone call, and most likely the opportunity to speak to me when you first call. I will return your personal phone call in under three hours during business hours. The benefits to you are simple: I respect the fact that your time is valuable and you should not have to wonder where your Realtor is. My responsibility to you: I am 100% committed to providing the highest level of service in the real estate industry. My success depends upon this commitment to serve your needs and to continue growing my business. I realize that you are the most important element in this relationship.

-

-

-

Cindy Baughn :: o: 210-493-6888 m: 210-445-1230 e: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

-